[CO] Checkout availibility issue on Colombia
Minor incident
I order products
America
Colombia
2025-05-05 13:40 CEST
· 43 minutes
Updates
Resolved
May 5, 2025 · 14:16 CEST
Status
The incident is resolved.
Actions performed
Unhook the displayHeader hook as was done in Chile when Payzen was activated.
Next communication
No further communication about this incident
OneShop Ecommerce Support contact
Issue
May 5, 2025 · 13:40 CEST
The duty has been trigerred because the legacy checkout availibility on colombia was below 70%.
The rootcause has been identified and the situation is undercountrol by the lower funnel team.
It will be solve quickly this afternoon.
Next communication in 1h
We will follow the monitoring to see if we can see new error in the upcoming hour.
← Back