[EE] Latency on Checkout Legacy
Minor incident
I find and display a product
Europe
Estonia
2025-04-16 08:56 CEST
· 2 weeks, 5 days, 18 hours, 12 minutes
Updates
Retroactive
April 16, 2025 · 08:56 CEST
Status
Hello,
Following the incident experienced on 1rst April, we share with you the related post mortem, with the action plans identified by our technical teams that should ensure we will not experience this incident again.
Sorry for the inconvenience
Description & root cause
User Impact : Checkout loading was a bit slow for 10 min
Root Cause : DB intervention was planned to retrieve missing categories
Incident duration : from 01.04.2025 from 1.26PM to 1.27PM
Post Mortem
Post Mortem #5546
https://decathlon.atlassian.net/wiki/spaces/XCOM/pages/1384546683/01.04.2025+EE+Latency+on+Checkout+Legacy
Link
Have a nice day!
OneShop Ecommerce Support contact
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