[DZ] Payment by credit card impossible
Minor incident
I order products
Africa
Algeria
2025-04-06 18:07 CEST
· 2 days, 23 hours, 52 minutes
Updates
Resolved
April 9, 2025 · 17:55 CEST
Status
The intervention happened, and everything is back to normal
Actions performed
The flows between Satim and Decathlon were reconfigurated
Next communication
No further communication about this incident
Issue
April 8, 2025 · 18:07 CEST
Hello,
An incident has been detected and we’re working on its resolution.
Sorry for the inconvenience.
Description
The S atim credit card solution made a change in prod without communication to our teams, leading to making impossible the payment by credit card.
Impacts
No payment by Satim since April 6th
Actions in progress
Desactivation of the mean of payment, during the time we need to correct the situation.
Estimated time of fix deployment
By tomorrow.
Next communication
When the mean of payment is back to available.
OneShop Ecommerce Support contact
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